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Brotherhood, Sisterhood, COTTONHOOD. Built on Quality Fleece & Strong Bonds.
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    COTTONHOOD RETURNS & EXCHANGES

    Cottonhood Return Policy

    Returns:

    We will gladly issue a refund for the value of the full priced merchandise returned within 30 days of purchase. Cottonhood sale or clearance items are exchange only. Our general return policy is 30 days from day of receipt for regular priced items. 

    Cottonhood will provide customer with a return label after they contact us via email (cs@cottonhood.com) for a return request. Cottonhood charges a $8.95 return fee.

    If you are looking to return or exchange, please contact us at cs@cottonhood.com

    Returns on Cottonhood Full Price Items

    If for any reason, your Cottonhood apparel does not work out and we cannot help you locate an alternative size or style, you are eligible for a free return label and a full-refund of your order cost, excluding initial shipping charges.  To be eligible for a return, your items must meet our below guidelines:

    1) Items are returned in their original packaging 

    2) Items must be "as-new" condition. Apparel must be unworn, unwashed and undamaged with original tags intact

    3) Your order was placed in the last 30 days

     Cottonhood Sale and Discounted Items

    Sale and blowout merchandise are not eligible for a refund.  Exchanges or store credit only.

    Please ship the item to us at:

     Cottonhood

    2050 S. Baker Ave

    Ontario, CA 91761.

     

    Cottonhood Defective Items

     Defective items are eligible for a full refund.  Initial shipping costs will also be refunded.  Damages must be reported within 3 days of receipt.  Anything after will be a case by case basis.

     

    Refusal of Delivery

     All refused shipments returned to our site Cottonhood.com are subject to a 20% restocking fee and are not eligible for a refund on shipping costs.